What our customers say

Click here to view our Portfolio of Work

"Thank you, we found your employee very helpful and friendly."
Mrs Dunsford, Bakewell - Boiler Service

"You were so prompt, efficient, extremely courteous and experienced. The engineer took his shoes off and was so respectful of my property and very knowledgeable about my system. I am definitely going to be using you in the future and will recommend you to all my friends!!"
Mrs Bailey, Barnsley - Plumbing Job

"Hello Mr Smith! You asked me to send a quick email across to let you know what we thought about the service we received from you and your team so here is the story...

The engineer arrived promptly and told us that it would not be financially viable to repair our existing boiler – we were upset by this news and this is when we arranged for a survey of our heating system.

David came to carry out the survey and unfortunately he was the bearer of bad news… you see, we had a boiler installed by another company just 3 years ago and we had thought everything was fine with it until the breakdown.

Valley explained to us that the reason our boiler had broken down was due to all the sludge in the system causing the boiler to overheat and then this had caused problems within the boiler, it wasn't actually a fault within the boiler itself. It would also appear that 2 of my radiators were leaking and also the gas pipe to the boiler wasn't even big enough.

To say we were upset by all this would be an understatement and I'll be honest and admit that I did seek a second opinion from a friend of friend that was "in the know" and it goes without saying that all the findings that had been given to me were 100% correct.

I received my quotations and decided to go ahead with having the system flushed, a new boiler and a Magnaclean filter fitted to the system as well. I would just like to point out that no other of the "so called" professionals had even informed me that this filter even existed!

After the boiler installation was complete the office gave us a call to ask if everything was to our satisfaction… I let them know that I was more than satisfied!

The whole experience has been a very stressful one for me and if it was not for the way I was cared for by all of you I think I would have gone up the wall!

I only wish I would have known about Valley Services beforehand then I wouldn't have had all these problems to begin with... I will not be making the same mistake again.

Its the bathroom next Mr Smith and I am sure it will be as great as the work on my heating! Thank you!"
Mr Roberts, Sheffield - Boiler Installation

"I called Valley Services with a boiler breakdown, within 1 hour it was fixed! Thank you!"
Mrs Sampson, Foolow - Boiler Repair

"This is the fifth time we have used Valley Services since moving into our new home in August and every time it has been a pleasant experience. The guys have always carried out every job in a very professional manor and to a fixed pricing structure. We did try another company when we first moved in to carry out a small job which took their plumber hours to complete and charged us a fortune, never again! At least we know where we stand when you explain the job and say how much it will cost. How it should be! A big thank you to all the team!"
Mr & Mrs Moor, Barlow - Plumbing and Gas Works

"Thank you very much for your services! I had a really nice and friendly plumber come around on time, I explained our problem and he knew what was wrong straight away, he explained what he was going to do and carried out the job there and then. I am very pleased with the service."
Mr Harrow, Buxton - Plumbing Repair

"My domestic central heating broke down a week before Christmas leaving me without heat or hot water. My usual heating engineer was busy, so I contacted Valley Services on the Monday. They were able to send an engineer out that day and he arrived at exactly the specified time. He diagnosed the pump had failed and needed replacing. He said a pump would have to be ordered and he would ensure the repair would be done before Christmas. The following day Valley Services rang to quote a price, which I agreed and said the engineer would come on Friday (23rd December) to do the work. They said it would be soon after 8.00am. On the Friday the same very pleasant and professional heating engineer arrived and within an hour had completed the replacement. He told me whoever had serviced the boiler had used tape instead of a seal within the boiler and he rectified this. The boiler has worked fine since then and I was delighted with the responsive service and excellent communication I received from Valley Services. I shall certainly be using them in the future.
We would happily recommend your services to any family or friends in need"
Mrs Day, Sheffield - Boiler Repair

"Many thanks for your usual prompt service!"
Mr Toole-Mackson, Great Longstone - Repointing

"I would like to thank you and your engineers for your swift, efficient and friendly service."
Mrs Ball, Hathersage - Rayburn Service and Repair and Various Gas Works

"I am very grateful for the works carried out, Thank you!"
Mrs Cocker, Hathersage - Gas Fire Installation

"I was very pleased with the work Valley Services carried out for me. Karl was prompt, reliable and accurate. The job was well done and within the agreed time. I can recommend him and Valley Services to anyone looking for a heating engineer and will certainly call upon their services again if I need them. Thank you very much!"
Mrs Marsh, Matlock - Boiler Breakdown

"I would like to take this opportunity to say how happy my wife and I were with the service that we received from Valley Services during the installation of our new boiler. From our first contact we were pleased with the advice, knowledge and attention to detail that was shown. There was no mess left for us to clear away and everything was put back as it was originally. We would not hesitate to call you again! We are always recommending your company to other people who are looking for specialised and hardworking professionals to carry out whatever work required, especially in these times when there appears to be so many cowboys within your industry. Thank you!"
Mr & Mrs Tatum, Sheffield - Boiler Installation

"What a terrific team! Everything Valley do is done with care and pride in a job well done, and every member of staff is friendly, professional and knowledgeable. They are really involved in the job, as if it was their own home they are working in. The new cloakroom and bathroom are beautiful - I can't wait for January 2012 when they refit the kitchen!"
Mrs Jenks, Matlock - Bathroom and Cloakroom Installation

"Many thanks for the very fast and efficient responses and repair. I wish you all a very happy Christmas and good new year!"
Mrs Smedley, Eyam - Leak

"Dave asked me to connect on Linkedin on the very day I needed a plumber to fix a leak in my kitchen. After having a look at his website I was very impressed and decided to contact his company for help.
Not only did the plumber come out the same day but also arrived on time and fixed the leak within an hour. I found the cost of the visit very reasonable and the service excellent. I intuitively feel Dave runs his company with high integrity and customer satisfaction is very important to him.
I wouldn't hesitate to recommend his company and shall definitely use them again."
Mrs Sigger, Sheffield - Plumbing Works

"Many Thanks for the prompt service!"
Mrs Lee, Tideswell - Boiler Breakdown

"Thank you for your prompt attention, the engineer that attended was to your usual high standard, polite and personable and tidy in his work."
Mrs Rowe, Sheffield - Gas Works

"We are very pleased with our new shower room - it is great!"
Mr Angove, Baslow - Shower Room Installation

"Worked very, very hard all day - excellent!"
Miss Roseby, Sheffield - Boiler Installation

"Dave has just completed the design, specification and pricing for a renewables based heating, plumbing and ventilation system for a new build caravan park amenity block. Before adding eco technologies Dave assisted with the optimisation of the building envelope. It has been refreshing to work with someone who brings common sense and practicality to this complex subject. Dave is passionate about the delivery of systems which will perform and reduce emissions over the long term rather than a quick ecofix."
Mr Angus Ellis - Walton Horsfal Architects

"Rayburn Service and Consequent System Flush!! We write to congratulate you on two jobs well done. The first was a 2 hour visit to service our Rayburn. Your engineer started on time and finished as he said he would without any fuss or mess. At the end of the visit he followed a check list and therefore we tested the colour of the water in our central heating system. Good job we did as it should have looked like off white but instead was thick and black. Your engineer did not try a “hard sell” but said if we were happy that he would get the office to quote for flushing the system and then explained what it entailed. On receiving the quote we decided to go ahead and the very same engineer arrived to complete the job. Eight hours later our “water” was the right colour and again no fuss or mess even after a full days work!
Thank you for your professional, friendly and confidence boosting service."
Mr Hall, Litton - Powerflush

"I have used Valley Services for over 10 years now and have found them to be very reliable, friendly people. The service is first class and at very reasonable cost. Thank you."
Mr Yazdi, Baslow - Servicing and Plumbing Works

"After a severe flood at my property I was devastated and very stressed by the mess it had caused. However, my property was restored to a very high standard with little interruption. Valley Services organisation, skills and hardwork made this burden easier to bear and I am most grateful. All the tradesmen worked really hard and took pride in their work.
A very big thank you Dave Smith and to all involved."
Mrs Erthughrul, Rotherham

"I was recently instructed to tile a first floor bathroom in Fulwood. The project required plumbing services for the preparation and re-fit of the bathroom suite and was on a very tight timescale. I instructed Valley Services and they carried out all the necessary work quickly and efficiently enabling me to complete the tiling on schedule and to a high standard. I would like to thank Dave and Valley Services for all their hard work on this project. I have no hesitation in recommending Dave and Valley Services for any of my future work and to family and friends."
Karl Cheesewright, KC Ceramics, Sheffield

"Many thanks for a job very well done!"
Mrs Cocker, Hathersage - Servicing and Gas Works

"Valley Services and in particular David Smith gave great advice in developing ideas for my recent solar thermal project. Working closely with solar manufacturers/suppliers Kingspan we developed a solar scheme which made the most of my properties situation in terms of renewable energy capture performance and economic return on my investment. As an MCS accredited renewable energy installer I would recommend David and Valley Services to anyone interested in investing money in renewable energy and getting a professional, high quality and considerate service. Many thanks David."
Mr Mark Anderson, Froggatt Edge, Hope Valley, Derbyshire - Solar Thermal Installation

"In addition to the basic servicing, your engineer carried out some difficult additional work, in relation to the Hot Water Boiler Flue, which had been left in an unsatisfactory state by workman from another company who had replaced a ridge vent earlier this year. I was very grateful that firstly, he found the fault, but more particularly that he was willing to promptly put the matter right. Thank you!"
Mr W, Grindleford - Gas Work

"I have just had a condenser boiler fitted to replace my old back boiler. This work was carried out by the Valley Services of Brough. I can only say how very pleased with the very professional and courteous way this work was carried out by all concerned. I would recommend Valley Services to anyone who wants any work carried out! Thank you all!"
Mr Richards, Castleton - Heating Installation

"When our boiler packed up, we were worried about the cost and hassle we would have to put up with. We phoned the Valley Services office and we had Dave Smith out to quote that same evening. He spoke to us about our options, explained the cost and kept to his word. It wasn't half as expensive as we had expected - and they were finished in no time and left the place cleaner then when they arrived! Thank you for everything!"
Mr & Mrs Jones, Hope Valley - Boiler Installation

"Valley Services have just fitted a complete new heating system in our house and we are more than happy with the work. You can certainly tell the difference when you are dealing with a professional local company as opposed to an unreliable handyman plumber. I would certainly have no problems recommending them to anyone!quot;
Mr Peters, Totley - Heating Installation

"Many thanks for the efficient service!"
Mrs Bodey, Buxton - Boiler Service

"Thank you very much for installing central heating into my daughters flat in Croydon. Your employees were very professional and friendly and worked really hard to install the system in 3 days. We just left them to it and by the time we returned in the evening the flat was cleaned up for us. We were so happy to have a company that we knew and who agreed to stay in London for the allotted time, this saved us money, as all the local heating companies were charging extortionate amounts, and we knew we could trust your workers. The next door neighbour was interested in the work and asked us for your information. Thanks again we would recommend you to anyone needing heating/plumbing work."
Mrs Merchant, Croydon - Heating Installation

"Many thanks for the very efficient service I received recently when my boiler had its annual overhaul.
Your engineer arrived at the requested time, showing total respect for my property and was very competent and experienced. He was both polite and professional, paying attention to the smallest detail when testing that everything was in full working order in readiness for the coming winter."
Mrs Wilson, Hope Valley - Boiler Service

"Thank you!"
Mrs Moodie, Curbar - Boiler Service

"The engineer was extremely polite, helpful and pleasant and provided your usual high standard of service"
Mrs Rowe, Sheffield - Boiler Service

"Just thought I would send a big thanks to all your team, from start to finish the services were excellent. I received a few quotations as I was not only looking for quality and a good service but also value for money, and we certainly got that!! The quotation was very easy to understand and self explanatory. A big thank you to everyone, from the girls in the office through to David, and the fitting team. I called Dave to thank him for the excellent service and he said “don’t tell me, tell your friends!"
Don’t worry we have!"
Mr & Mrs Fellows, Sheffield - Central Heating Installation

"Many thanks for your prompt and efficient service!"
ID Interior Design, Bakewell

"Please would you be so kind as to pass on our sincere thanks to the young man "David" who serviced our oil central heating boiler.
He was extremely thorough and clean doing all the work that needed to be done. So many people these days do not take pride in their work, but I am sure David must do. Keep up the good work David and many thanks again!"
Mr Tankard, Rowland

"We needed an electrician and a heating engineer to disconnect and make safe an oil-fired boiler so that the building work could proceed around it. Valley Services provided both tradesmen on the day of request and left the site safe as requested. When building work was complete the boiler and its controls were reconnected by the same people with equal efficiency. No un-kept promises – men on site when the office said they would be!
We can only say how glad we are to have discovered Valley Services.
Thank you all!"
Mr Wain, The Unitarian Old Chapel, Great Hucklow

"Thank you very much for your services."
Mr Wragg, Great Longstone

"David, Thank you for sorting out my solar system!"
Mrs B, Sheffield

"Thank you for an excellent, professional service."
Mr Brown, Litton

"Tell your engineer thanks very much for coming out late on the Wednesday night, everything is working great now!"
Mr B, Sycamore Caravan Park

"Valley Services were recommended to us by our friends to supply and fit our new boiler. All work was carried out on the planned dates and at the quoted price. The engineers were experienced and tidy and we would certainly recommend you in future."
Mr C C, Sheffield - Boiler Installation

"I have recently had an EcoTec 831 boiler installed. The engineers arrived on time, were extremely pleasant and professional and carried out the work with the minimum of fuss. My home was left clean and tidy and I am delighted with the end result. Throughout the process the support staff were excellent. This is my first experience of using Valley Services and would not hesitate to recommend them to anyone."
Mr H, Sheffield - Boiler Installation

"All Excellent!”
Mrs Hague, Sheffield - Boiler Installation

"Thank you for giving such a good service.”
Mrs Merchant, Chesterfield - Fernox TF1 Filter Installation

"Another Happy Valley Customer! Thank you!”
Vaillant

"Your installer arrived on time and worked very hard all day to install the boiler. I was pleased with his professionalism and explanation of the use of the boiler and he cleaned up well after himself. I am impressed with the new Vaillant boiler and had not realised how our old one had not been working properly for some time. I am looking to have a central heating system installed in my daughter's flat, in Croydon, and David has been very helpful in finding me Vaillant fitters to contact in the area.
Thank you very much for your excellent service.”
Mrs Merchant, Chesterfield - Boiler Installation

"Thank you for arranging and carrying out the annual service on our central heating boiler. I was very pleased with the manner in which David McGowan, your new technician carried out the job and would like him to do the same next year."
Mr Wills, Bakewell

"We have been very happy with the work you carried out for us and found the engineers you sent out to be friendly and professional. They worked extremely hard and accomodated our needs very well.”
Mr Lomas, Buxton - Boiler Installation

"Valley Services installed a new boiler - they were very efficient throughout the enquiry, quotation and installation process. Importantly, their employees who did the installation were excellent in all respects - on time, hard working, friendly and cleaned up well on completion. We are very happy too with the boiler David recommended."
Mr Teare, Bamford - Boiler Installation

"The boiler installation went well, it took considerably less time than I expected and I was very pleased with the result. The installation staff were very nice, polite and helpful and very tidy! I would, and have, recommended Valley Services to anyone who needs an updated boiler system.”
Mrs Northrop, Cheshire - Boiler Installation

"My first contact with Valley Services was about 4 years ago when I needed an emergency repair to my boiler and I was so impressed by their work that I have used then ever since.
I have found that the work is of a high standard and to my specifications and needs. The company have been helpful in meeting my requirements (for my disabled husband) for example they re-designed a very small bathroom into a top of the range shower room.
As I sometimes let my property for holiday lets I feel I am able to trust the company with a key to deal with any emergency that my guests might have especially with the heating. Valley Services have been prompt to deal with any emergency call out by my guests.
After any work the men have left the property clean and tidy. I can recommend Valley Services and I will continue to use them in the future."
Mrs Sparks, Hope Valley

"I have used Valley Services for all our home plumbing needs over a number of years and have always been extremely pleased with the service provided. The team are very friendly, responsive and considerate - our home is always left clean and tidy after completion. From major building work to small jobs and regular servicing they have proven to be professional and reliable at all times. I would certainly recommend them to others based on my own experiences."
Mrs Archer, Hope Valley

"I just wanted to thank Valley Services, for a very prompt and efficient job last Friday. A "burst" stop valve and shower unit could have been a real problem so we were very grateful when you were able to get one of your plumbers to us within 20minutes of the problem being discovered. Not only that but the plumber made sure everything else was OK before leaving having already made arrangements for replacements to be ordered. A truly amazing effort so thanks to all of you!
In all our dealings with Valley Services we have never failed to be impressed by standard of work, the attention to detail and the friendliness of the staff involved so well done all."
Mr H.Rogers, Bradwell

"Thank you to you and your staff for the kindness you have shown - especially being available at a moments notice and being fair with invoices when money has been tight! It hasn't gone unnoticed and I shall recommend you to my friends!"
Mrs Fox, Hope Valley

"Thank you so much for all your help, support and kindness, following this weeks 'house disaster'. It has been much appreciated!!!"
Mrs Archer, Hope Valley

"Thank you again for your kind and efficient service which was much appreciated. We shall certainly contact you again when we need your services".
Mr Brooks, Grindleford

"I called Valley Services on a Tuesday morning when my heating decided to pack up and by lunchtime that day their engineer had been out and resolved the problem. The heating guy was friendly, efficient and had my boiler back up and running within an hour...I really couldn't fault him. I would definately recommend this company to my friends and family - I have already booked in a boiler service for my rental property in sheffield and will be using them for both my properties in the future! Thanks again Valley!"
Mr B Wilson, Sheffield

"I wanted to thank you for the excellent and friendly service I have received from Valley Services, from fitters, engineers and support staff. They were able to respond to my boiler breaking down the same day and arrange for a replacement to be installed the very next day. All works were carried out cleanly and efficiently, with very little disruption and great after sales customer care. I cannot recommend their service highly enough and would recommend them to anyone."
S.Hancox, Eyam

"Customer Services were very helpful and easy to talk to"
Mr Tysome, Calver

"To all at Valley Services, just wanted to send a note to say thank you for the wonderful service we've had from you. You've worked really hard to fit us in and kept us up to date when there was a delay with parts. The people you have sent have been reliable and lovely to deal with. We've felt that we've had a really personal service from you. THANK YOU".
Ms S.Kamal, Hathersage

"Very helpful, courteous service in dealing with an urgent problem."
Mr D.Roberts, Matlock

"From the moment we rang your office the service we received we excellent. Prompt replies to our queries and the work was carried through in a very professional way. We were delighted."
Mr & Mrs A D Naybour, Darley Dale

"The inspection of my caravan appliances was carried out in a very conscientious way with very little disruption and mess."
Mr J Henson, Nottingham

"I am very pleased with the boiler. It replaced a 12 year old Worcester that worked satisfactorily, but the Vaillant 837 is far superior in every way. The controls are easy to set and read and are far more accurate than previously. Your service has been excellent. Thank you"
D. Howells, Sheffield

"We are delighted with the work you have done. The speed at which you carried out the work on the replacement boiler (thanks Dave for the prompt quotation) was impressive and much appreciated. Please convey our thanks to everyone for the efficient way in which they carried out their challenging task! Also not forgetting the courteous reception we received from your staff in the office."
Mr Brooks, Grindleford

"Thank you so much, the bathroom looks fantastic. Thanks especially to your fitter John Hague."
Mrs Whitfield, Derbyshire

"Many thanks for the efficient and effective service."
Mrs Smedley, Eyam

"I would like to take this opportunity to point out how efficient, quick and helpful your engineer was. Refreshing!"
Mrs Pollard, Derbyshire

"Many thanks for your work in fitting the new boiler and shower."
Mrs Claridge, Matlock

"When I needed the new boiler in November, you very quickly dealt with it so that we were not left without hot water and heating in the very cold weather.
I am happy with the running of the new boiler and the supply of hot water to the showers is much improved."
Mrs Bradbury, Bamford

"On Friday, your plumber, made good the final repair/replacement work on the Mira Sport Max shower and stop valve as we had arranged. What a good job he made of everything and he is so helpful with extra little touches and tips to help try to avoid future problems. Thanks also for arranging a further visit on Monday to sort out a leaking central heating pipe joint. Again your engineer came up trumps and sorted the problem properly, not content to just leave us with a "get by" job despite, I am sure, being at the end of a long busy period for you all. Excellent service once again from you all, so our sincere thanks. "
Mr Rogers, Derbyshire

"I would just like to say how satisfied we are with the service that we received from Valley Services, your engineers did an excellent job far more quickly and efficiently than we ever expected. As the installation was on the 23rd of December we were a little concerned that we would be without heating and hot water at the coldest time of year but we had nothing to worry about - the boiler was fitted in hours and our radiators were all drained and refilled with hot water within 8 hours complete with new thermostatic valves! Thank you for all your help!"
Mr Jenkins, Rotherham

"Thanks for the help you gave to us in the "Big Freeze"!
J. M.S. Howes, Sheffield

"Thanks for sorting out our problems. Very impressed with the service.”
Mr McCabe, Nottingham

"The team were very helpful and informative. I will recommend them. The flat was left clean and tidy.”
Mrs Mockridge, Hillsborough

"The chap who serviced our boiler was very polite and courteous.”
Mrs Smith, Greenhills Caravan Park